SHIPPING AND DELIVERY
Level Four Golf Ltd.
Unit J, Brocks Business Park,
+44(0) 1440 708 381
PLEASE EXPECT DELAYS ON SHIPPING OVER THE CHRISTMAS PERIOD. TO GUARANTEE CHRISTMAS DELIVERY PLEASE PLACE YOUR ORDER BY DECEMBER 16th.
Orders are dispatched using UPS or Royal Mail within 3 - 5 working days. Dependant on your country, a local courier company or postal service may then deliver them.
UPS deliveries require a signature on delivery; otherwise a card will be left for you to rearrange delivery. We would recommend using a work address as a delivery address if you are not at home during the day, as the normal delivery times are weekdays between 8am – 6pm. Please feel free to contact us if you feel there is a problem with your delivery.
If Royal Mail is the chosen service for delivery there is no option for tracking your parcel. We will not be held responsible if your item is lost or stolen. We recommend using UPS, as it is the only tractable and insured service we offer. If you checkout using PayPal the only carrier available for delivery will be UPS.
Estimated Delivery Times
Royal Mail Second Class - Outside UK - 7 - 14 days
UPS Standard - UK - 2 - 7 days
UPS Standard - Outside UK - 3 - 7 days
DUTY & CUSTOMS
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this also applies to retail and wholesale customers).
Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary between countries.
We recommend you contact your local customs office for current charges before you order.